360-Rethink™ for
Governmet
Agencies

Use our 360-Assessments to do the following things:

• Map the end-to-end  journey and experience of the citizen and use of emerging technologies.
• Map the end-to-end  journey and experience of the government workforce.
• Score effective use of emerging technologies across the journeys of citizens and agency workforce.
• Assess the digital capabilities and flow of data across departments.
• Assess  “back office” operations.
• Assess leaderships’ decision support.
• Assess management of communications and channels.
• Assess workforce and attributes, attitudes, and actions critical to success.

Pricing

360-Assessments typically start at $27,000.

Use our 360-Strategy to do ten things:

• Craft future design end-to-end journey and experience of the citizen and workforce.
• Determine where to apply emerging technologies across citizens and workforce journeys.
• Propose digital capabilities and data models that will grow the value of the agency.
• Propose approach to legacy challenges with specific new core system upgrades.
• Propose “back office” modernizations that grow the effectiveness by 15%.
• Determine digital capabilities best positioned to help achieve target experience objectives.
• Propose decision support capabilities that fit leaderships’ near and medium term needs.
• Vet new revenue streams and capabilities with low-fidelity prototypes.
• Capitalize on out-of the box ideas and innovative thinking.
• Obtain organizational readiness for new digital capabilities.

Pricing

360-Plans typically start at $43,000.

Use our 360-Plan to do ten things:

• Blueprint and prototype future design end-to-end journey and experience of the citizen and workforce.
• Blueprint and prototype emerging technologies across citizens and workforce journeys.
• Blueprint and prototype digital capabilities and data model that will grow the value of the agency.
• Blueprint and prototype specific core system upgrades to address key legacy challenges.
• Blueprint and prototype select “back office” modernizations and inform impact.
• Blueprint and prototype emerging technologies best positioned to help achieve target experience objectives.
• Blueprint and prototype decision support capabilities that fit leaderships’ near and medium term needs.
• Blueprint and prototype new citizen engagement capabilities.

Pricing

360-Plans typically start at $56,000.

Use our 360-Execution to do ten things:

• Execute agile (‘scrumban’) implementation of blueprinted journey and experience of the citizen and workforce.
• Execute agile (‘scrumban’) implementation of emerging technologies across citizens and workforce journeys.
• Execute agile (‘scrumban’) implementation of digital capabilities and data model that will grow the value of the agency.
• Execute agile (‘scrumban’) implementation of specific core system upgrades to address key legacy challenges.
• Execute agile (‘scrumban’) implementation of select “back office” modernizations and inform impact.
• Execute agile (‘scrumban’) implementation of decision support capabilities that fit leaderships’ near and medium term needs
• Execute agile (‘scrumban’) implementation of new citizen engagement capabilities
• Watch your new business and digital capabilities come online through professional engineering

Pricing

Depends on the outcome of the last stage.

Use our 360-Execution to do ten things:

• Navigate complex challenges and continuous differentiation with access to thought partners across key topic areas (of digital, transformation, innovation, strategy, analytics, cybersecurity, compliance, digital marketing, leadership, culture, technology, diversity &inclusion, and others).
• Drive incremental improvements to your business model and digital capabilities.
• Translate select concepts into concrete prototypes.
• Manage innovation framework to systematically identify and translate innovations into professional-grade prototypes to support growth of 2.75x or better.
• Keep your 360-strategy and roadmaps in-sync with organizational capabilities.
• Track ongoing returns of capital investments on business value.
• Facilitate ongoing 360-valuation snapshots.
• Tracking ongoing cybersecurity and compliance risk posture.
• Manage and continually improve digital assets strategic to business value.